Office hours and ordering

Our office hours are Monday-Friday 8am-4pm. If you need to get hold of us outside of office hours.

Orders need to be placed by 12pm for next day delivery. If you miss the cut off please email Orders@gatherandfeast.com.au and we will do our best to accommodate. 

Order amendments need to be made within 24hrs of your delivery. For any changes to your order email Orders@gatherandfeast.com.au

 

Delivery and minimum spend 

Minimum spend is $120 with a $10 delivery fee to Sydney metro areas. For deliveries outside this area please check out our “delivery zones” in our FAQ section.

Cold orders can be dropped off 60 mins before and hot orders can be dropped off up to 15 mins before the request time. 

 

Payments 

Full payment is required upon ordering unless you hold a corporate account with us. 

All prices include GST

Credit card surcharge apply VISA 1.5%, Mastercard 1.5% and AMEX 2.75%

 

Cancellation and refund policy

Cancellation charges will apply once your order has been confirmed and paid in full:

If your order is cancelled within 24hr of your delivery, your order will not be refunded.

If your order is cancelled within 48hrs notice of your delivery, your order will be refunded 50%. 

If your order is cancelled with more than 48hrs notice you will receive a 75% refund of your order.

Cancellation more than 5 workings days from your delivery and you will receive a full refund.